
"Change is inevitable, growth is optional."
John C. Maxwell
FAQ - WHAT TO EXPECT WITH COUNSELING
HOW LONG DOES EACH THERAPY SESSION TAKE?
All sessions are approximately 55 minutes long.
WHAT TO EXPECT AT YOUR FIRST SESSION?
Prior to your first session you will be asked to fill out our new patient packet and other required documents. At the first session the therapist will gather information and review your goals for counseling.
FEES & PRICING?
SELF PAY RATE:
55 minute initial session $175
55 minute individual session $155
55 minute family or couples session $165
55 minute EMDR or Brainspotting session $165
LATE CANCELLATION FEE/NO SHOW FEE:
Please give your therapist at least a 24 hour notice. Otherwise an $80 fee will apply and it is not processed through insurance.
OTHER FEES:
Paperwork fee (any letters/forms therapists are asked to write for client): $150 per letter
Court fees: $1500 per day
FINANCIAL POLICY:
We accept Visa, MasterCard, American Express, Discover, Credit Cards, Debit Cards, and HSAs.
INSURANCE:
Insurances we are in network with: BCBS, Anthem, BCBS of NC, BCBS High Performance Network, Blue Value, Blue Advantage, Blue Home with Novant Health, Classic Blue, Blue Care, Blue Options, Carelon/Beacon, United Healthcare, Optum, Cigna, Aetna, Meritain, Ambetter, ChampVA, Curative, and Medcost. We will provide you with a super bill for out of network insurance reimbursement.
We are out of network with TriCare, Blue Home with Atrium, Blue Home with UNC, Blue Home with Cone Health, and Blue Local.
Insurance participation varies by clinician. We have several therapists in network with each insurance provider listed above and continue to expand our network participation. When scheduling, we’ll confirm whether your chosen therapist is in network with your specific plan.
You are responsible for understanding your insurance benefits. Please contact your insurance provider directly to confirm your coverage and any limitations. Any balance not covered by your plan, including amounts resulting from a denied claim, is your responsibility, subject to applicable law and our insurance contracts.
Copayments and coinsurance are due in full at the time of service. We do not carry outstanding balances, and any unpaid balance must be resolved before additional appointments can be scheduled.
SELF-PAY AND OUT OF NETWORK CLIENTS:
If you are paying without insurance or your therapist is out of network with your plan, payment is due in full at the time of service. We can provide documentation for you to submit to your insurance provider for possible out-of-network reimbursement. Reimbursement depends on your plan’s benefits and is not guaranteed.
***At this time we have reached EAP capacity and are not accepting new EAP clients.
***At this time we are not accepting interns or practicum students.
WHO SHOULD COME TO THE FIRST SESSION?
With children and teens we need written consent to treat by both parents.
Marriage and family counseling can begin with all involved, but each individual will have some time to speak privately with the therapist (if needed).
WHEN IS THERAPY?
We offer therapy Monday-Friday 7:00 am - 8:30 pm. We are also available on Saturdays.
WHAT TYPES OF TREATMENT DO WE PROVIDE?
Please click here to learn more about what we offer.
WHAT ARE MY PRIVACY RIGHTS?

